We are very sorry to learn about the disappointment you experienced with your original room, however we are pleased to learn that this was quickly resolved by moving you to another room. The Central Tower is for guests over twenty one and the North Tower is reserved for families. We ate at the Beach Cafe, the waitress was very nice, the pancakes were amazing, the rest of the food was okay, kind of like Denny's, but the excellent service made it perfect. Changed rooms, key did not work 3 times. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. I’m sorry to learn you didn’t experience this type of service from our bartender. I’m delighted to learn that our staff was able to move you to a remodeled South Tower room the following day. Took awhile for the older lady to come over and the bar was empty. The hotel that has the most 1 bedroom suites is Harrah's Laughlin Hotel & Casino. We would definitely stay at Harrahs in the future. Arrived around 2 PM to find room was not available. This room was perfect for my husband and I. The call never came. In the Adult only Tower, children could be heard running through the hall. Review of Harrah's Laughlin Reviewed 23 March 2016 The adult tower is nicely located with easy casino access and adult pool access but that's where the "niceness" stops. If we had known that the issue wasn’t resolved, we would have been pleased to move you to another room that evening rather than the next day. First room was disgusting. I will definitely stay again, but only if I am guaranteed a South Tower Remodeled Room. We stayed in a newly renovated suite in the south tower. This past visit was disappointing. Hotels near Casino at Laughlin River Lodge, Hotels near Golden Nugget Casino Laughlin, Hotels near Dream Catchers Limo Service LLC, Hotels near Charles Of Italy Beauty College, We compared the lowest prices from 8 websites, We compared the lowest prices from 9 websites, We compared the lowest prices from 12 websites. While I’m sorry to learn you didn’t experience better luck, I can assure you that the Nevada Gaming Control Board has very strict standards that gaming manufacturers must comply with to ensure that all games have a reasonable percentage of win, which eliminates the ability to “tighten up”. I will definitely stay again, but only if I am guaranteed a South Tower Remodeled Room.More. My only complaint about this establishment is the casino. We have paid out many jackpots including a $100,000 winner! I’m pleased to mention that we are updating our rooms with fresh paint, new carpeting and mattresses where needed, some new furnishings and other projects which we will continue through 2018. You could only use half the mirror. rooms are not very clean and are outdated.payback in casino is terirble,but its that way at all harrahs properities.went to several casinos and got better payback than at harrahs.wont be going back to laughlin for a long time. I took advantage of Harrah's flight and room package offer and was not disappointed. We ate at the Beach Cafe, the waitress was very nice, the pancakes were amazing, the rest of the food was okay, kind of like Denny's, but the excellent service made it perfect. I wish more money would be invested to remodel the other towers and the pool area. The suite rooms in the central tower are older but comfortable and large. Thank you for sharing your comments regarding your recent visit to Harrah’s Laughlin. IT WAS A MESS. Harrah’s Laughlin has more than 1,500 rooms and 170 suites, each decorated in south-of-the-border style, and many with views of the Colorado River. Harrah's Laughlin (formerly Harrah's Del Rio) is a casino hotel on the banks of the Colorado River in Laughlin, Nevada. Yes, I am diamond and have NEVER experienced that before. 1 (855) 282-1325 We are delighted to learn that you enjoyed your stay and look forward to your next visit so we may once again, treat you as a valued guest. The pictures actually advertise our newly remodeled South Tower rooms which can be reserved, however photos of the rooms booked are accurate. The sitting area had one lamp. I enjoyed having an adult only pool. The bathroom was Very strange. We asked for additional bathmats to absorb the water while we took showers. We also loved the water taxi and the River Walk. We are delighted to learn that you enjoyed our Central Tower river view suite, our adult pool and received friendly service from our staff, however we are very sorry to learn that you didn’t experience better luck. They are also clean. The rooms are … This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. The first night actually 2:30 am next morning when I came up the room was so hot. When went down to front desk told to get back in long line to get keys that worked. Beware you better push that button fast or no cocktail for you!!!! The sitting area had one lamp. Overview Rooms ranging from typical 1 bedroom rooms for 2 guests, all the way up to suites like the Presidential Suite in the North Tower … I had to check back several times before being given a room. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC, Tami D, Customer Service Rep at Harrah's Laughlin, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. They don't even have conditioner in the bathroom. The room was just above the standards of a Best Western Hotel and it had central airconditioning. Enjoy free parking, 2 outdoor pools and 3 restaurants. I wish more money would be invested to remodel the other towers and the pool area. We did not visit the pool area or beach. Moved me to new room next day. Visits have always been exceptional. While I’m sorry to learn you didn’t experience better luck, I can assure you that the Nevada Gaming Control Board has very strict standards that gaming manufacturers must comply with to ensure that all games have a reasonable percentage of win, which eliminates the ability to “tighten up”. The room was just above the standards of a Best Western Hotel and it had central airconditioning. We hope you reconsider your decision and give us another opportunity to create a better experience. We stay in the south tower with remodeled rooms. This is a tour of a suite in the central tower at Harrah's Laughlin. Our room was comped because we like to gamble. Won over $1,000 on silly machine:) Following morning Tuesday 10 am 3/27/18 went to the bar for bayley coffee and make car rental rez. Overview 2900 South Casino Drive - Laughlin, Nevada Central Tower Vista Suite offers breath taking views of the mountains. The first night we stayed in the North Tower...the room was not what I expected, I'd say it was just a little below Motel 6 standards with outdated furniture, uncomfortable beds that were too small, and a broken air conditioner. We have experienced strong customer demand for virtually all the services that we render with hotel accommodations being no exception and therefore our beach and pools can become crowded. Please be assured that your comfort is extremely important to us and if you should ever experience a problem with your room, please don’t hesitate to contact a Guest Service Manager at the Front Desk and they would be pleased to resolve any issue with your room. That being said, I must stress that all of the employees we interacted with were very kind and super gracious. I saw the pool, it was small, overcrowded, and a mess. We hope you will reconsider your decision and give us another opportunity to create a better experience. Ask marybethmartin about Harrah's Laughlin, Hotels near Casino at Laughlin River Lodge, Hotels near Charles Of Italy Beauty College, We compared the lowest prices from 9 websites, We compared the lowest prices from 8 websites, We compared the lowest prices from 10 websites, We compared the lowest prices from 11 websites. Unfortunately without additional information we are unable to review your hotel folio and tracked play to see if additional comps are available. This room was perfect for my husband and I. Harrah's Laughlin. We are sorry to learn that you didn’t enjoy your stay. I had ever desk clerk tell me something different. The water would hit the shower curtain and spray all over the bathroom floor. Don't know what happened on this trip, but my enjoyment level on this stay was seriously lowered. My money lasts lots longer at other nearby casinos. STRANGE.More. Review tags are currently only available for English language reviews. I saw the pool, it was small, overcrowded, and a mess. He did nothing, offered absolutely no solutions and said his employees also like to park there. Taxes and fees that are shown are estimates only. This beach resort is 1.4 mi (2.2 km) from Colorado Belle Casino and 1.5 mi (2.5 km) from Edgewater Casino… I put $48 ticket in machine she gave me my coffee I hit the button while on hold with Avis. The shower head was in the middle of the wall of the shower, not at one end or the other. The craps tables and three-card poker tables were the best, all the dealers and pit bosses were wonderful. You could only use half the mirror. This room was perfect for my husband and I. They have a lot of choices of table games and machines but the playback is horrible. I took the second $5 tip and walk away went to Diamond room to speak to host. The craps tables and three-card poker tables were the best,... My husband and I are in our 40's, we stayed at Harrah's Laughlin, July 19-22, 2019. Harrah's Laughlin: Avoid the South Tower - See 18,226 traveller reviews, 1,971 candid photos, and great deals for Laughlin, NV, at Tripadvisor. I had to call front desk they sent air condition man, he worked on it and said it would take hours for bedroom to cool off. Our room was comped because we like to gamble. Thanks! I’m pleased to mention that we are working on resolving the overspray issues. The room was just above the standards of a Best Western Hotel and it had central airconditioning. The water would hit the shower curtain and spray all over the bathroom floor. ), the shower did not have a full door (I found this to be quite odd) but we were able to shower just fine and there were no problems. This time I figured I would give it a try and I'm glad I did. The room has mini fridge, back-lit headboard. The next two nights we stayed in a remodeled South Tower Premium Room (TWO Queen beds-NON SMOKING). WE are delighted to learn that you enjoyed our Beach Café, table game selection and found our staff to be very friendly, however we are very sorry to learn that you didn’t fully enjoy your stay. 1193 reviews of Harrahs Laughlin "Harrah's has the best buffet in Laughlin. It took us over 40 minutes to check in with only 2 people in front of us. My husband and I are in our 40's, we stayed at Harrah's Laughlin, July 19-22, 2019. Matt M, Guest Relations Manager at Harrah's Laughlin, responded to this review, Review collected in partnership with Caesars Entertainment. We hope you will continue to stay and play at Harrah’s Laughlin. My husband and I are in our 40's, we stayed at Harrah's Laughlin, July 19-22, 2019. Popular attractions Harrah's Laughlin Casino and Casino at Don Laughlin's Riverside Resort are located nearby. The shower head was in the middle of the wall of the shower, not at one end or the other. I love the two shower heads and the view of the river. After having to park across the street multiple nights with 2 toddlers because of multiple cars parked on that level, I asked to speak with a manager. We hope you will continue to stay and play at Harrah’s Laughlin. After reviewing our records of your conversation with our concierge, we found that she informed you that we have towels available at the South Tower (adult) pool that may be used at the river, we offer to go food items at our Beach Café, however not necessarily boxed lunches and she offered to send an engineer to check the lock mechanism to ensure that it was working properly which was denied. The Colorado River is a huge draw as boating, … Did that and it was charged to my credit card along with the scooter that was suppose to be comp. This is the version of our website addressed to speakers of English in the United States. Our room was very nice in the C Tower. This is the version of our website addressed to speakers of English in Canada. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. You can always be confident that our security personnel will respond to your call promptly and discreetly. I just wanted an answer that was right. I see that Harrahs offers the same response to every complaint, next time ask for a manager. The draw to going to Laughlin is the … The beds were very comfortable, the decor was modern, the restroom was lovely (and it actually had a vent that worked! Please understand that because our bartenders can be very busy at times, it was difficult for them to determine if a guest was actively playing the machines so we installed a monitoring system that allows the bartender to determine at a glance whether the guest is actively playing. The craps tables and three-card poker tables were the best, all the dealers and pit bosses were wonderful. Overview. ROOMS AT HARRAH’S LAUGHLIN. Thank you for sharing your comments regarding your recent visit to Harrah’s Laughlin. Discover genuine guest reviews for Harrah's Laughlin Hotel & … Harrah's Laughlin: SOUTH TOWER PREMIUM ROOMS ONLY! big size flat screen TV, rain shower head and lighted mirror in restroom.. I would definitely recommend Harrah's to anyone looking for a fun weekend getaway or any other time as well. We are very sorry to learn that you didn’t fully enjoy your stay in the newly remodeled suite. We are very sorry to learn about the disappointment you experienced with our Boat Parking. On the second night I returned to my room about 7 PM after being gone all day. One told me to go use my credit to eat and charge to room. We are also excited about our remodeled South Tower rooms which are now available. The beds were very comfortable, the decor was modern, the restroom was lovely (and it actually had a vent that worked! Our guests praise the helpful staff and the comfy rooms in their reviews. In a pretty spot on the banks of the Colorado River, Harrah's is a large hotel and casino with over 1,500 guest rooms and a wide range of facilities. Located in Laughlin, Harrah's Laughlin Hotel & Casino is on a river, within a 5-minute drive of Harrah's Laughlin Casino and Laughlin Event Center. The waitresses were always coming up to us and offering us drinks, while we were gambling, which we appreciated. We ate at the Beach Cafe, the waitress was very nice, the pancakes were amazing, the rest of the food was okay, kind of like Denny's, but the excellent service made it perfect. Tami D, Customer Service Representative at Harrah's Laughlin, responded to this review. I will play else where. Overall nice experience. Horrible experience! The concierge checked in via text messages, did not know if they had towels to take to the river I needed to do that myself, no room service to get box lunch for river during day. Slept on Sofa was not comfortable. Harrah's Laughlin: South Tower Rooms - See 18,229 traveler reviews, 1,971 candid photos, and great deals for Harrah's Laughlin at Tripadvisor. The next two nights we stayed in a remodeled South Tower Premium Room (TWO Queen beds-NON SMOKING). There were free drinks all day, and we WON! In the morning while going out for my walk I almost tripped over a beer bottle that was left in the middle the floor in front of the elevator. We stayed in a newly renovated suite in the south tower. At night it was very dark unless you had the TV on. The chocolate fountain alone is worth … Upon looking out the room window of RM 10214, which was at roof level, I could see a used hypodermic syringe. Review tags are currently only available for English language reviews. Wife and I have been visiting Harrah's since 2004. Please be assured that your comfort is very important and if you should ever experience an issue with your room during a future visit, please don’t hesitate to ask for the Guest Service Manager at the Front Desk and they would be pleased to be of assistance in resolving any issue with your room. We are encouraging guests to use our Kiosk with the assistance of our agents so that the process for checking in can be more efficient, however there are times that we can experience strong customer demand and therefore wait times can be affected. Please see our partners for more details. The first night we stayed in the North Tower...the room was not what I expected, I'd say it was just a little below Motel 6 standards with outdated furniture, uncomfortable beds that were too small, and a broken air conditioner. Every now and then we get a comped room at Harrah's in Laughlin. Our room was comped because we like to gamble. Guess no one tested the new setup. Harrah’s Laughlin features more than 1,500 guest rooms and 170 suites, with convenient access to a variety of exciting experiences offered at the premier riverfront resort destination. There are multiple signs posted stating that the top of the parking garage is reserved for trailer parking. At night it was very dark unless you had the TV on. Harrah’s Laughlin accommodations include over 1,500 rooms and 170 suites, with stunning views of the … The outlet for the hair dryer was to far away from the mirror to dry your hair. Laughlin, Nevada. The check in process was a joke. The flight offer from Sacramento to Laughlin and back was great! Please understand that special room requests when booking a complimentary offer are on a request basis only and while we do our best to accommodate requests based upon tracked play and availability which can be challenging especially over high occupancy weekends. I saw the pool, it was small, overcrowded, and a mess. The next two nights we stayed in a remodeled South Tower Premium Room (TWO Queen beds-NON SMOKING). We are very sorry to learn that you didn’t enjoy your stay. The room was just above the standards of a Best Western Hotel and it had central airconditioning. Prices are the average nightly price provided by our partners and may not include all taxes and fees. more. - See 18,229 traveller reviews, 1,971 candid photos, and great deals for Harrah's Laughlin at Tripadvisor. Book Harrah's Laughlin, Laughlin on Tripadvisor: See 18,228 traveller reviews, 2,309 candid photos, and great deals for Harrah's Laughlin, ranked #1 of 10 hotels in Laughlin and rated 4 of 5 at Tripadvisor. Please understand that check-in is 4pm with a room guarantee of 5pm, however we are happy to accommodate early check-in requests as long as the room is clean and available. Nothing was hitting and that is my game. NORTH TOWER CLASSIC. You can fit up to 4 guests at hotels with an average star rating of 3.50 Our room was comped because we like to gamble. Cigarette smoke was terrible. We asked for additional bathmats to absorb the water while we took showers. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Had a friend who moved from Texas to the Arizona area and several of us were meeting up in Laughlin for a girls weekend to catchup. The waitresses were always coming up to us and offering us drinks, while we were gambling, which we appreciated. Your loyalty is appreciated and we hope you will continue to stay and play at Harrah’s Laughlin. The man at the dessert counter was very good at his servicing. Thank you for sharing your comments regarding your recent visit to Harrah’s Laughlin. We stayed a total of 5 nights in the new UPGRADED rooms and we will not be staying there again. There's nothing particularly wrong with Harrah's or Laughlin… Laughlin, NV 89029 US. The AC could not keep up with the heat and the room never got fully cold. I'm looking forward to my next visit. Harrah's Laughlin Casino & … Even though we are local we decided to do a mini stay for 2 nights and booked a King Room in the South Tower… It caters well to a variety of travelers, as there are separate pools and towers … The next two nights we stayed in a remodeled South Tower Premium Room (TWO Queen beds-NON SMOKING). Please see our partners for more details. A map showing Harrah's Laughlin Casino & Hotel, located in Laughlin at 2900 South Casino Drive, in Nevada, United States. Harrah's Laughlin Hotel & Casino Location. Our staff will always recommend charging to the room so that play can be evaluated upon check-out to see if additional comps can be applied. Harrah's Laughlin Right out of the gate Harrahs needs some modernization and updates, but that’s the story for Laughlin. There are two towers at Harrah's Laughlin. Was told I would be called when it was available. Very nice buffet. The beds were very comfortable, the decor was modern, the restroom was lovely (and it actually had a vent that worked! We ate at the Beach Cafe, the waitress was very nice, the pancakes were amazing, the rest of the food was okay, kind of like Denny's, but the excellent service made it perfect. Don’t just Come Out and Play, stay at the Jewel on the Colorado! Every time I asked front desk about charge on my credit card I got a different answer. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Stay away from this place.On display and online are pictures of the rooms that look great - don't know where those rooms are. Hello,Thank you for sharing your comments regarding your recent visit to Harrah’s Laughlin. Unfortunately maintenance issues can arise without notice and while we are pleased that an engineer was sent to resolve the issue the room was still uncomfortable. It has 1,505 rooms, including 115 suites, as well as a 56,357 sq ft (5,235.7 m 2) … Please accept our sincere apologies for the card key issues and the disappointment and inconvenience this caused. My suite which I didn't request, but appreciated except for the air conditioner in both rooms were broke. Room had not been cleaned. Tour of a South Tower Room. If you should ever have a problem with unreasonable noise or commotion, our Security Team is available 24 hours daily and they would be pleased to respond to any problematic issues including unsupervised young people. Harrah's Laughlin Casino & Hotel has 1,510 Room s in 3 towers. We are very sorry to learn that you didn’t enjoy your stay. They flew me out, provided transportation to and from the airport, gave me a wonderful suite for 4 nights, and then flew me home at no cost to me. 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